Globe Migrant is committed to maintaining a transparent, fair, and responsive environment for all users, readers, partners, and stakeholders. We recognise that concerns may arise from time to time, and we are dedicated to addressing them promptly and professionally.
Before any party initiates legal action or formal dispute procedures, Globe Migrant requires that all concerns be communicated directly to our team through our official grievance channel:
Email: [email protected]
This step ensures we have the opportunity to understand the issue, conduct an internal review, and work toward an appropriate resolution. Most matters can be resolved efficiently through direct communication, and we are committed to engaging constructively with all parties.
Upon receiving a grievance:
- We will acknowledge the complaint within a reasonable timeframe.
- We will investigate the matter based on the information provided.
- We will provide a clear response or proposed resolution.
If the issue cannot be resolved through this process, the parties may then explore additional steps. However, direct engagement with Globe Migrant is required as the first line of resolution.
This policy applies to all disputes related to content, subscriptions, communication, service experience, or any interaction with the Globe Migrant platform
This policy is subject to the Globe Migrant Terms of Use.